Every item marketed by HJELT is made to order. Production starts when the item is purchased in the shop. Production is done to standard measurements such as Small, Medium, and Large, however you can specify individual measures by sending an email to firstname.lastname@example.org, and by agreement with us, we will produce to those. But please be aware that if you choose to do so, you will not be able to return your product.
As all is produced to order we will charge your card at time of ordering as we start to endure costs on your behalf at that time. You are still protected by a 14 days full return guarantee except in case of individual measurements as stated above. In the unlikely event the item received is damaged or has defects you can return the item regardless within 14 days after receiving the item.
Should you choose to return your item subject to these terms, we will refund the payment to the same card as used for the original purchase.
In case of bankruptcy before the item is delivered, you may lose your payment.
All pictures should be seen as illustrations and cannot be guaranteed to reproduce the exact product appearance and characteristics. Moreover, due to individual materials in a product having been washed or used a different amount of times, the product may differ in appearance at the point of delivery and may change upon washing. HJELT is not obliged to provide a product that will reproduce the exact appearance of pictures on the website and takes no responsibility for products changing as a result of usage.
Whilst we try and ensure that all details, descriptions, stock and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price or stock availability of any goods which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.
In the event of errors in the storage status, HJELT reserves the right to correct this. This means that if a product in HJELT’s assortment has been altered, withdrawn or otherwise is not available with respect to reasonable efforts, HJELT is not obliged to provide such a product even though the customer ordered the same.
Please note that the color nuances may vary from the pictures seen on the website. This is due to the fact that HJELT works with discarded and leftover materials.
All measurement schemes can be viewed at hjeltbrand.com